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Featuring a shared lounge, Metropole Urban Hotel in Heraklio Town is located 1 mi from Venetian Walls. Boasting a bar, the hotel is close to several noted attractions, around 1969 feet from Cultural Conference Center of Heraklion, 1.1 mi from Stadium Theodoros Vardinogiannis and 1804 ft from Historical museum of Crete. The property is 1312 ft from Heraklion Archaeological Museum and 1.8 mi from Municipal Museum of the Battle of Crete and the National Resistance. All rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hair dryer, while most rooms also feature a balcony. The units include a wardrobe. A la carte breakfast is is available every morning at the property. Guests enjoy discounted rates at a nearby cafe. With staff speaking Greek, English, German, French, Italian and Spanish, around the clock guidance is available at the Reception. The Minoan Palace of Knossos is 4.3 mi from the hotel, while Koules is 0.9 mi from the property. The nearest airport is Heraklion International Airport, 2.8 mi from Metropole Urban Hotel.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Heraklio, this hotel has an excellent location score of 9.6


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
1 full bed
or
2 twin beds
1 full bed
and
1 sofa bed
or
2 twin beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.9
Location
9.6
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • Αναστάσιος
    Greece Greece
    The hotel is located very close to city center! The rooms are very clean, spacious and well decorated! Very polite welcoming and a room upgrade !!!
  • Anna
    United States of America United States of America
    Fantastic location and room. Staff VERY helpful. Great restaurant too!
  • Pawel
    Poland Poland
    Great location, clean, good breakfast, nice view, good value for the money.

Hotel area info

Amenities of Metropole Urban Hotel
Great facilities! Review score, 9

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
Languages Spoken
  • German
  • Greek
  • English
  • Spanish
  • French
  • Italian

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Metropole Urban Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club Cash Metropole Urban Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Metropole Urban Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 1101454

FAQs about Metropole Urban Hotel

  • Check-in at Metropole Urban Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, Metropole Urban Hotel is popular with guests booking family stays.

  • Metropole Urban Hotel offers the following activities/services (charges may apply):

    • Massage
    • Couples' massage
    • Neck massage
    • Hand massage
    • Back massage
    • Head massage
    • Foot massage
    • Full-body massage

  • Metropole Urban Hotel is 1,950 feet from the center of Heraklio. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Metropole Urban Hotel include:

    • Twin/Double
    • Family
    • Suite
    • Triple

  • The prices at Metropole Urban Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.